How do I bridge thee? Let me count the ways...

11.03.2017 00:00 — TechMatthew Hodgson

Bridges come in many flavours, and we need consistent terminology within the Matrix community to ensure everyone (users, developers, core team) is on the same page. This post is primarily intended for bridge developers to refer to when building bridges.

The most recent version of this document is here (source) but we're also posting it as a blog post for visibility.

🔗Types of rooms

🔗Portal rooms

Bridges can register themselves as controlling chunks of room aliases namespace, letting Matrix users join remote rooms transparently if they /join #freenode_#wherever:matrix.org or similar. The resulting Matrix room is typically automatically bridged to the single target remote room. Access control for Matrix users is typically managed by the remote network's side of the room. This is called a portal room, and is useful for jumping into remote rooms without any configuration needed whatsoever - using Matrix as a ‘bouncer' for the remote network.

🔗Plumbed rooms

Alternatively, an existing Matrix room can be can plumbed into one or more specific remote rooms by configuring a bridge (which can be run by anyone). For instance, #matrix:matrix.org is plumbed into #matrix on Freenode, matrixdotorg/#matrix on Slack, etc. Access control for Matrix users is necessarily managed by the Matrix side of the room. This is useful for using Matrix to link together different communities.

Migrating rooms between a portal & plumbed room is currently a bit of a mess, as there's not yet a way for users to remove portal rooms once they're created, so you can end up with a mix of portal & plumbed users bridged into a room, which looks weird from both the Matrix and non-Matrix viewpoints. https://github.com/matrix-org/matrix-appservice-irc/issues/387 tracks this.

🔗Types of bridges (simplest first):

🔗Bridgebot-based bridges

The simplest way to exchange messages with a remote network is to have the bridge log into the network using one or more predefined users called bridge bots - typically called MatrixBridge or MatrixBridge[123] etc. These relay traffic on behalf of the users on the other side, but it's a terrible experience as all the metadata about the messages and senders is lost. This is how the telematrix matrix<->telegram bridge currently works.

🔗Bot-API (aka Virtual user) based bridges

Some remote systems support the idea of injecting messages from ‘fake' or ‘virtual' users, which can be used to represent the Matrix-side users as unique entities in the remote network. For instance, Slack's inbound webhooks lets remote bots be created on demand, letting Matrix users be shown cosmetically correctly in the timeline as virtual users. However, the resulting virtual users aren't real users on the remote system, so don't have presence/profile and can't be tab-completed or direct-messaged etc. They also have no way to receive typing notifs or other richer info which may not be available via bot APIs. This is how the current matrix-appservice-slack bridge works.

🔗Simple puppeted bridge

This is a richer form of bridging, where the bridge logs into the remote service as if it were a real 3rd party client for that service. As a result, the Matrix user has to already have a valid account on the remote system. In exchange, the Matrix user ‘puppets' their remote user, such that other users on the remote system aren't even aware they are speaking to a user via Matrix. The full semantics of the remote system are available to the bridge to expose into Matrix. However, the bridge has to handle the authentication process to log the user into the remote bridge.

This is essentially how the current matrix-appservice-irc bridge works (if you configure it to log into the remote IRC network as your ‘real' IRC nickname). matrix-appservice-gitter is being extended to support both puppeted and bridgebot-based operation. It's how the experimental matrix-appservice-tg bridge works.

Going forwards we're aiming for all bridges to be at least simple puppeted, if not double-puppeted.

🔗Double-puppeted bridge

A simple ‘puppeted bridge' allows the Matrix user to control their account on their remote network. However, ideally this puppeting should work in both directions, so if the user logs into (say) their native telegram client and starts conversations, sends messages etc, these should be reflected back into Matrix as if the user had done them there. This requires the bridge to be able to puppet the Matrix side of the bridge on behalf of the user.

This is the holy-grail of bridging; matrix-puppet-bridge is a community project that tries to facilitate development of double puppeted bridges, having done so for several networks. The main obstacle is working out an elegant way of having the bridge auth with Matrix as the matrix user (which requires some kind of scoped access_token delegation).

🔗Server-to-server bridging

Some remote protocols (IRC, XMPP, SIP, SMTP, NNTP, GnuSocial etc) support federation - either open or closed. The most elegant way of bridging to these protocols would be to have the bridge participate in the federation as a server, directly bridging the entire namespace into Matrix.

We're not aware of anyone who's done this yet.

🔗Sidecar bridge

Finally: the types of bridging described above assume that you are synchronising the conversation history of the remote system into Matrix, so it may be decentralised and exposed to multiple users within the wider Matrix network.

This can cause problems where the remote system may have arbitrarily complicated permissions (ACLs) controlling access to the history, which will then need to be correctly synchronised with Matrix's ACL model, without introducing security issues such as races. We already see some problems with this on the IRC bridge, where history visibility for +i and +k channels have to be carefully synchronised with the Matrix rooms.

You can also hit problems with other network-specific features not yet having equivalent representation in the Matrix protocol (e.g. ephemeral messages, or op-only messages - although arguably that's a type of ACL).

One solution could be to support an entirely different architecture of bridging, where the Matrix client-server API is mapped directly to the remote service, meaning that ACL decisions are delegated to the remote service, and conversations are not exposed into the wider Matrix. This is effectively using the bridge purely as a 3rd party client for the network (similar to Bitlbee). The bridge is only available to a single user, and conversations cannot be shared with other Matrix users as they aren't actually Matrix rooms. (Another solution could be to use Active Policy Servers at last as a way of centralising and delegating ACLs for a room)

This is essentially an entirely different product to the rest of Matrix, and whilst it could be a solution for some particularly painful ACL problems, we're focusing on non-sidecar bridges for now.

New bridged IRC network: GIMPNet

06.03.2017 00:00 — GeneralKegan Dougal

Hey everyone! As of last week, we are now bridging irc.gimp.org (GIMPNet) for all your GTK+/GNOME needs! It's running a bleeding-edge version of the IRC bridge which supports basic chanops syncing from IRC to Matrix. This means that if an IRC user gives chanops to a Matrix connection, the bridge will give that Matrix user moderator privileges in the room, allowing them to set the room topic/avatar/alias/etc! We hope this will make customising Matrix-bridged rooms a lot easier.

For a more complete list of current and future bridged IRC networks, see the official wishlist.

Google Summer of Code 2017

01.03.2017 00:00 — GSOCOddvar Lovaas

We are very happy to again be one of the organisations selected for Google Summer of Code (GSoC)!

Last year we had two students working on Matrix-projects over the summer - you can read the retrospective here - and now we are again offering students to work on Matrix as part of GSoC! Currently we are in the stage where students can propose interesting project ideas to any of the open source organisations picked by Google. Of course, we encourage students to get in touch with us and discuss their ideas before writing their application - please come say hi in the #gsoc:matrix.org room!

We are very eager to see what ideas students come up with. We have added our own ideas here, but students are expected to do some research and come up with their own ideas for projects. We have also written down some general tips on what to include in the application.

Applications can be submitted from March 20th, so there's still plenty of time to have a play with Matrix and come up with a cool project idea!

Good luck!

Load problems on the Matrix.org homeserver

17.02.2017 00:00 — GeneralMatthew Hodgson

Hi folks,

Since FOSDEM we've seen even more interest in Matrix than normal, and we've been having some problems getting the Matrix.org homeserver to keep up with demand.  This has resulted in performance being slightly slower than normal at peak times, but the main impact has been the additional traffic exacerbating outages on the homeserver - either by revealing new failure modes, or making it harder to recover rapidly after something goes wrong.

Specifically: on Friday afternoon we had a service disruption caused by someone sending an unusual event into Matrix HQ.  It turns out that both matrix-android-sdk and matrix-ios-sdk based clients (e.g. Riot/Android and iOS) handled this naively by simply resyncing the room state... which has been fine in the past, but not when you have several hundred clients actively syncing the room, and resulted in a thundering herd effect which overloaded the server for ~10 mins or so whilst they all resynced the room (which, in turn, nowadays, involves calculating and syncing several MB of JSON state to each client).  The traffic load was then high enough that it took the server a further 10-20 minutes for the server to fully catch up and recover after the herd had dissipated.  We then had a repeat performance on Monday morning of the same failure mode.

Similarly, we had disruption last night after a user who hadn't used the service for ages logged on for the first time and rapidly caught up on a few rooms which literally had millions of unread messages in them.  Generally this would be okay, but the combination of loaded DB and the sheer number of notifications being deleted ended up with 4 long-running DB deletes in parallel.  This seems to have caused postgres to lock the event_actions_table more aggressively than we'd expect, blocking other queries which were trying to access it... causing most requests to block until the deletes were over.  At the current traffic volumes this meant that the main synapse process tried to serve thousands of simultaneous requests as they stacked up and ran out of filehandles within about 10 minutes and wedged the whole synapse solid before the DB could unblock.  Irritatingly, it turns out our end-to-end monitoring has a bug where it in turn can crash on receiving a 500 from synapse, so despite having PagerDuty all set up and running (and having been receiving pages for traffic delays over the last few weeks)... we didn't get paged when we got actual failed traffic rather than slow traffic, which delayed resolving the issue.  Finally, whilst rolling out a fix this afternoon, we again hit issues with the traffic load causing more problems than we were expecting, making a routine redeploy distinctly more disruptive.

So, what are we doing about this?

  1. Fix the root causes:
    • The 'android/iOS thundering herd' bug is being worked on both the android/iOS side (fixing the naive behaviour) and the server side.  A temporary mitigation is in now place which moves the server-side code to worker processes so that worst case it can't take out the main synapse process and can scale better.
    • The 'event_push_actions table is inefficient' bug had already been fixed - so this was a matter of rushing through the hotfix to matrix.org before we saw a recurrence.
  2. Move to faster hardware.  Our current DB master is a "fast when we bought it 5 years ago" machine whose IO is simply starting to saturate (6x 300GB 10krpm disks in RAID5, fwiw), which is maxing out at around 500IOPS and 20MB/s of random access, and acting as a *very* hard limit to the current synapse performance.  We're currently in the process of evaluating SSD-backed IO for the DB (in fact, we're already running a DB slave), and assuming this tests out okay we're hoping to migrate next week, which should give us a 10x-20x speed up on disk IO and buy considerable headroom.  Watch this space for details.
  3. Make synapse faster.  We're continuing to plug away at optimisations (e.g. stuff like this), but these are reaching the point of diminishing returns, especially relative to the win from faster hardware.
  4. Fix the end-to-end monitoring.  This already happened.
  5. Load-test before deploying.  This is hard, as you really need to test against precisely the same traffic profile as live traffic, and that's hard to simulate.  We're thinking about ways of fixing this, but the best solution is probably going to be clustering and being able to do incremental redeploys to gradually test new changes.  On which note:
  6. Fix synapse's architectural deficiencies to support clustering, allowing for rolling zero-downtime redeploys, and better horizontal scalability to handle traffic spikes like this.  We're choosing not to fix this in synapse, but we are currently in full swing implementing dendrite as a next-generation homeserver in Golang, architected from the outset for clustering and horizontal scalability.  N.B. most of the exciting stuff is happening on feature branches and gomatrixserverlib atm. Also, we're deliberately taking the time to try to get it right this time, unlike bits of synapse which were something of a rush job.  It'll be a few weeks before dendrite is functional enough to even send a message (let alone finish the implementation), but hopefully faster hardware will give the synapse deployment on matrix.org enough headroom for us to get dendrite ready to take over when the time comes!
The good news of course is that you can run your own synapse today to avoid getting caught up in this operational fun & games, and unless you're planning to put tens of thousands of daily active users on the server you should be okay!

Meanwhile, please accept our apologies for the instability and be assured that we're doing everything we can to get out this turbulence as rapidly as possible.

Matthew

Synapse 0.19.1 released

14.02.2017 00:00 — GeneralMatthew Hodgson

Hi folks,

We're a little late with this, but Synapse 0.19.1 was released last week. The only change is a bugfix to a regression in room state replication that snuck in during the performance improvements that landed in 0.19.0. Please upgrade if you haven't already. We've also fixed the Debian repository to make installing Synapse easier on Jessie by including backported packages for stuff like Twisted where we're forced to use the latest releases.

You can grab it from https://github.com/matrix-org/synapse/ as always.

🔗Changes in synapse v0.19.1 (2017-02-09)

  • Fix bug where state was incorrectly reset in a room when synapse received an event over federation that did not pass auth checks (PR #1892)

FOSDEM 2017 report

06.02.2017 00:00 — GeneralMatthew Hodgson

Hi all,

FOSDEM this year was even more crazy and incredible than ever - with attendance up from 6,000 to 9,000 folks, it's almost impossible to describe the atmosphere. Matt Jordan from Asterisk describes it as DisneyWorld for OSS Geeks, but it's even more than that: it's basically a corporeal representation of the whole FOSS movement.  There is no entrance fee; there is no intrusive sponsorship; there is no corporate presence: it's just a venue for huge numbers of FOSS projects and their users and communities to come together in one place (the Université Libre de Bruxelles) and talk and learn.  Imagine if someone built a virtual world with storefronts for every open source project imaginable, where you could chat to the core team, geek out with other users, or gather in auditoriums to hear updates on the latest projects & ideas.  Well, this is FOSDEM... except even better, it's in real life.  With copious amounts of Belgian beer.

Anyway: this year we had our normal stand on the 2nd floor of K building, sharing the Realtime Lounge chill-out space with the XMPP Standards Foundation.  This year we had a larger representation than ever before with Matthew, Erik and Luke from the London team as well as Manu & Yannick from Rennes - which is just as well given all 5 of us ended up speaking literally non-stop from 10am to 6pm on both Saturday & Sunday (and then into the night as proceedings deteriorated/evolved into an impromptu Matrix meetup with Coffee, uhoreg, tadzik, realitygaps and others!).  The level of interest at the Matrix booth was frankly phenomenal: a major change from the last two FOSDEMs in that this year pretty much everyone had already heard of Matrix, and were most likely to want to enthuse about features and bugs in Synapse or Riot, or geek out about writing new bridges/bots/clients, or trying to work out a way to incorporate Matrix into their own projects or companies.

#RTCLounge with @ara4n from @matrixdotorg busy demoing cool stuff pic.twitter.com/Vc0uLEceQP

— miconda (@miconda) February 4, 2017

Synapse 0.19 and Riot 0.9.7 were also released on Saturday to try to ensure that anyone joining Matrix for the best time at FOSDEM were on the latest & greatest code - especially given the performance and E2E fixes present in both.  Amazingly the last-minute release didn't backfire: if you haven't upgraded to Synapse 0.19 we recommend going so asap.  And if you're a Riot user, make sure you're on the latest version :)

We were very lucky to have two talks accepted this year: the main one in the Security Track on the Jansen main stage telling the tale of how we added end-to-end encryption to Matrix via Olm & Megolm - and the other in the Decentralised Internet room (AW1.125), focusing on the unsolved future problems of decentralised accounts, identity, reputation in Matrix.  Both talks were well attended, with huge queues for the Decentralised Internet room: we can only apologise to everyone who queued for 20+ minutes only to still not be able to get in.  Hopefully next year FOSDEM will allocate a larger room for decentralisation!  On the plus side, this year FOSDEM did an amazing job of videoing the sessions - livestreaming every talk, and automatically publishing the recordings (via a fantastic 'publish your own talk' web interface) - so many of the people who couldn't get into the room (as well as the rest of the world) were able to watch it live anyway by the stream.

This is how popular decentralised communication with @matrixdotorg is at #fosdem2017. pic.twitter.com/6T5PK6RRJE

— Jan Weisensee (@ilumium) February 5, 2017

Security track at #FOSDEM: @matrixdotorg project & @ara4n pic.twitter.com/QwroHSNh8Z

— miconda (@miconda) February 5, 2017

https://t.co/x0x7xuzlH2 presentation at the Decentralized Internet Devroom @fosdem pic.twitter.com/J2Wxo9SZ8H

— Tristan Nitot (@nitot) February 5, 2017

You can watch the video of the talks from the FOSDEM website here and here.  Both talks necessarily include the similar exposition for folks unfamiliar with Matrix, so apologies for the duplication - also, the "future of decentralised communication" talk ended up a bit rushed; 20 minutes is not a lot of time to both explain Matrix and give an overview of the challenges we face in fixing spam, identity, moderation etc.  But if you like hearing overenthusiastic people talking too fast about how amazing Matrix is, you may wish to check out the videos :)  You can also get at the slides as PDF here (E2E Encryption) and here (Future of Decentralisation).

Huge thanks to evevryone who came to the talks or came and spoke to us at the stand or around the campus.  We had an amazing time, and are already looking forward to next year!

Matthew & the team

Synapse 0.19 is here, just in time for FOSDEM!

04.02.2017 00:00 — TechMatthew Hodgson

Hi all,

We're happy to announce the release of Synapse 0.19.0 (same as 0.19.0-rc4) today, just in time for anyone discovering Matrix for the first time at FOSDEM 2017!  In fact, here's Erik doing the release right now (with moral support from Luke):

release

This is a pretty big release, with a bunch of new features and lots and lots of debugging and optimisation work following on some of the dramas that we had with 0.18 over the Christmas break.  The biggest things are:

  • IPv6 Support (unless you have an IPv6 only resolver), thanks to contributions from Glyph from Twisted and Kyrias!
  • A new API for tracking the E2E devices present in a room (required for fixing many of the remaining E2E bugs...)
  • Rewrite the 'state resolution' algorithm to be orders of magnitude more performant
  • Lots of tuning to the caching logic.
If you're already running a server, please upgrade!  And if you're not, go grab yourself a brand new Synapse from Github. Debian packages will follow shortly (as soon as Erik can figure out the necessary backporting required for Twisted 16.6.0)

And here's the full changelog...

🔗Changes in synapse v0.19.0 (2017-02-04)

No changes since RC 4.

🔗Changes in synapse v0.19.0-rc4 (2017-02-02)

  • Bump cache sizes for common membership queries (PR #1879)

🔗Changes in synapse v0.19.0-rc3 (2017-02-02)

  • Fix email push in pusher worker (PR #1875)
  • Make presence.get_new_events a bit faster (PR #1876)
  • Make /keys/changes a bit more performant (PR #1877)

🔗Changes in synapse v0.19.0-rc2 (2017-02-02)

  • Include newly joined users in /keys/changes API (PR #1872)

🔗Changes in synapse v0.19.0-rc1 (2017-02-02)

Features:

  • Add support for specifying multiple bind addresses (PR #1709, #1712, #1795, #1835). Thanks to @kyrias!
  • Add /account/3pid/delete endpoint (PR #1714)
  • Add config option to configure the Riot URL used in notification emails (PR #1811). Thanks to @aperezdc!
  • Add username and password config options for turn server (PR #1832). Thanks to @xsteadfastx!
  • Implement device lists updates over federation (PR #1857, #1861, #1864)
  • Implement /keys/changes (PR #1869, #1872)
Changes:
  • Improve IPv6 support (PR #1696). Thanks to @kyrias and @glyph!
  • Log which files we saved attachments to in the media_repository (PR #1791)
  • Linearize updates to membership via PUT /state/ to better handle multiple joins (PR #1787)
  • Limit number of entries to prefill from cache on startup (PR #1792)
  • Remove full_twisted_stacktraces option (PR #1802)
  • Measure size of some caches by sum of the size of cached values (PR #1815)
  • Measure metrics of string_cache (PR #1821)
  • Reduce logging verbosity (PR #1822, #1823, #1824)
  • Don't clobber a displayname or avatar_url if provided by an m.room.member event (PR #1852)
  • Better handle 401/404 response for federation /send/ (PR #1866, #1871)
Fixes:
  • Fix ability to change password to a non-ascii one (PR #1711)
  • Fix push getting stuck due to looking at the wrong view of state (PR #1820)
  • Fix email address comparison to be case insensitive (PR #1827)
  • Fix occasional inconsistencies of room membership (PR #1836, #1840)
Performance:
  • Don't block messages sending on bumping presence (PR #1789)
  • Change device_inbox stream index to include user (PR #1793)
  • Optimise state resolution (PR #1818)
  • Use DB cache of joined users for presence (PR #1862)
  • Add an index to make membership queries faster (PR #1867)

Matrix.org homeserver outage (25th Jan 2017)

25.01.2017 00:00 — TechMatthew Hodgson

Hi folks,

As many will have noticed there was a major outage on the Matrix homeserver for matrix.org last night (UK-time). This impacted anyone with an account on the matrix.org server, as well as anyone using matrix.org-hosted bots & bridges. As Matrix rooms are shared over all participants, rooms with participants on other servers were unaffected (for users on those servers). Here's a quick explanation of what went wrong (times are UTC):

  • 2017-01-24 16:00 - We notice that we're badly running out of diskspace on the matrix.org backup postgres replica. (Turns out the backup box, whilst identical hardware to the master, had been built out as RAID-10 rather than RAID-5 and so has less disk space).
  • 2017-01-24 17:00 - We decide to drop a large DB index: event_push_actions(room_id, event_id, user_id, profile_tag), which was taking up a disproportionate amount of disk space, on the basis that it didn't appear to be being used according to the postgres stats. All seems good.
  • 2017-01-24 ~23:00 - The core matrix.org team go to bed.
  • 2017-01-24 23:33 - Someone redacts an event in a very active room (probably #matrix:matrix.org) which necessitates redacting the associated push notification from the event_push_actions table. This takes out a lock within persist_event, which is then blocked on deleting the push notification. It turns out that this deletion requires the missing DB constraint, causing the query to run for hours whilst holding the transaction lock. The symptoms are that anything reading events from the DB was blocked on the transaction, causing messages not to be relayed to other clients or servers despite appearing to send correctly. Meanwhile, the fact that events are being received by the server fine (including over federation) makes the monitoring graphs look largely healthy.
  • 2017-01-24 23:35 - End-to-end monitoring detects problems, and sends alerts into pagerduty and various Matrix rooms. Unfortunately we'd failed to upgrade the pageduty trial into a paid account a few months ago, however, so the alerts are lost.
  • 2017-01-25 08:00 - Matrix team starts to wake up and spot problems, but confusion over the right escalation process (especially with Matthew on holiday) means folks assume that other members of the team must already be investigating.
  • 2017-01-25 09:00 - Server gets restarted, service starts to resume, although box suffers from load problems as traffic tries to catch up.
  • 2017-01-25 09:45 - Normal service on the homeserver itself is largely resumed (other than bridges; see below)
  • 2017-01-25 10:41 - Root cause established and the redaction path is patched on matrix.org to stop a recurrence.
  • 2017-01-25 11:15 - Bridges are seen to be lagging and taking much longer to recover than expected. Decision made to let them continue to catch up normally rather than risk further disruption (e.g. IRC join/part spam) by restarting them.
  • 2017-01-25 13:00 - All hosted bridges returned to normal.

Obviously this is rather embarrassing, and a huge pain for everyone using the matrix.org homeserver - many apologies indeed for the outage. On the plus side, all the other Matrix homeservers out there carried on without noticing any problems (which actually complicated spotting that things had broken, given many of the core team primarily use their personal homeservers).

In some ways the root cause here is that the core team has been focusing all its energy recently on improving the overall Matrix codebase rather than operational issues on matrix.org itself, and as a result our ops practices have fallen behind (especially as the health of the Matrix ecosystem as a whole is arguably more important than the health of a single homeserver deployment). However, we clearly need to improve things here given the number of people (>750K at the last count) dependent on the Matrix.org homeserver and its bridges & bots.

Lessons learnt on our side are:

  • Make sure that even though we had monitoring graphs & thresholds set up on all the right things... monitoring alerts actually have to be routed somewhere useful - i.e. phone calls to the team's phones. Pagerduty is now set up and running properly to this end.
  • Make sure that people know to wake up the right people anyway if the monitoring alerting system fails.
  • To be even more paranoid about hotfixes to production at 5pm, especially if they can wait 'til the next day (as this one could have).
  • To investigate ways to rapidly recover bridges without causing unnecessary disruption.

Apologies again to everyone who was bitten by this - we're doing everything we can to ensure it doesn't happen again.

Matthew & the team.

Synapse 0.18.7 is out - Please upgrade, especially if on 0.18.5 or 0.18.6.

06.01.2017 00:00 — TechMatthew Hodgson

Hi all,

TL;DR: Please upgrade to Synapse 0.18.6, especially if you are on 0.18.5 which is a bad release.

TL;DR: Please upgrade to Synapse 0.18.7 - especially if you are on 0.18.5 or 0.18.6 which both have serious federation bugs.

Synapse 0.18.5 contained a really nasty regression in the federation code which causes servers to echo transactions that they receive back out to the other servers participating in a room. This has effectively resulted in a gradual amplification of federation traffic as more people have installed 0.18.5, causing every transaction to be received N times over where N is the number of servers in the room.

We'll do a full write-up once we're happy we've tracked down all the root problems here, but the short story is that this hit critical mass around Dec 26, where typical Synapses started to fail to keep up with the traffic - especially when requests hit some of the more inefficient or buggy codepaths in Synapse.  As servers started to overload with inbound connections, this in turn started to slow down and consume resources on the connecting servers - especially due to an architectural mistake in Synapse which blocks inbound connections until the request has been fully processed (which could require the receiving server in turn to make outbound connections), rather than releasing the inbound connection asap.  This hit the point that servers were running out of file descriptors due to all the outbound and inbound connections, at which point they started to entirely tarpit inbound connections, resulting in a slow feedback loop making the whole situation even worse.

We've spent the last two weeks hunting all the individual inefficient requests which were mysteriously starting to cause more problems than they ever had before; then trying to understand the feedback misbehaviour; before finally discovering the regression in 0.18.5 as the plausible root cause of the problem.  Troubleshooting has been complicated by most of the team having unplugged for the holidays, and because this is the first (and hopefully last!) failure mode to be distributed across the whole network, making debugging something of a nightmare - especially when the overloading was triggering a plethora of different exotic failure modes.  Huge thanks to everyone who has shared their server logs with the team to help debug this.

Some of these failure modes are still happening (and we're working on fixing them), but we believe that if everyone upgrades away from the bad 0.18.5 release most of the symptoms will go away, or at least go back to being as bad as they were before.  Meanwhile, if you find your server suddenly grinding to a halt after upgrading to 0.18.6 0.18.7 please come tell us in #matrix-dev:matrix.org.

We're enormously sorry if you've been bitten by the federation instability this has caused - and many many thanks for your patience whilst we've hunted it down.  On the plus side, it's given us a lot of very useful insight into how to implement federation in future homeservers to not suffer from any of these failure modes.  It's also revealed the root cause of why Synapse's RAM usage is quite so bad - it turns out that it actually idles at around 200MB with default caching, but there's a particular codepath which causes it to spike temporarily by 1GB or so - and that RAM is then not released back to the OS.  We're working on a fix for this too, but it'll come after 0.18.7.

Unfortunately the original release of 0.18.6 still exhibits the root bug, but 0.18.7 (originally released as 0.18.7-rc2) should finally fix this.  Sorry for all the upgrades :(

So please upgrade as soon as possible to 0.18.7. Debian packages are available as normal.

thanks,

Matthew

🔗Changes in synapse v0.18.7 (2017-01-09)

  • No changes from v0.18.7-rc2

🔗Changes in synapse v0.18.7-rc2 (2017-01-07)

Bug fixes:

  • Fix error in rc1's discarding invalid inbound traffic logic that was incorrectly discarding missing events

🔗Changes in synapse v0.18.7-rc1 (2017-01-06)

Bug fixes:

  • Fix error in #PR 1764 to actually fix the nightmare #1753 bug.
  • Improve deadlock logging further
  • Discard inbound federation traffic from invalid domains, to immunise against #1753

🔗Changes in synapse v0.18.6 (2017-01-06)

Bug fixes:

  • Fix bug when checking if a guest user is allowed to join a room - thanks to Patrik Oldsberg (PR #1772)

🔗Changes in synapse v0.18.6-rc3 (2017-01-05)

Bug fixes:

  • Fix bug where we failed to send ban events to the banned server (PR #1758)
  • Fix bug where we sent event that didn't originate on this server to other servers (PR #1764)
  • Fix bug where processing an event from a remote server took a long time because we were making long HTTP requests (PR #1765, PR #1744)
Changes:
  • Improve logging for debugging deadlocks (PR #1766, PR #1767)

🔗Changes in synapse v0.18.6-rc2 (2016-12-30)

Bug fixes:

  • Fix memory leak in twisted by initialising logging correctly (PR #1731)
  • Fix bug where fetching missing events took an unacceptable amount of time in large rooms (PR #1734)

🔗Changes in synapse v0.18.6-rc1 (2016-12-29)

Bug fixes:

  • Make sure that outbound connections are closed (PR #1725)