Contact

The best place to get information and connect is on Matrix itself - starting in Matrix HQ (#matrix:matrix.org) or in the Office of the Matrix.org Foundation (#foundation-office:matrix.org).

For direct inquiries about the following topics, please email us:

• [email protected] if you need to urgently report abuse on the platform. See also our Code of Conduct and the Matrix.org Homeserver Terms (specifically [1] and [2]).
• [email protected] for more general support and commercial queries.
• [email protected] for support with your matrix.org homeserver premium account.
• [email protected] to disclose security issues. Also see our Security Disclosure Policy.
• [email protected] for organisational sponsorship and funding queries. See also our Support us page.
• [email protected] for questions about our legal documents.
• [email protected] for questions about privacy and data protection.
• [email protected] for topics regarding The Matrix Conference.

You can find our staff members, and contact details for some of them, in the About section.